Privacy Policy
At [DY], we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.dieyingfiveelements.com ] or make a purchase from us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email, shipping/billing address, phone number, payment details.
Order Details: Purchase history, product preferences, and transaction records.
Technical Data: IP address, browser type, device information, and cookies (see Section 4).
Communications: Customer service inquiries, feedback, and survey responses.
2. How We Use Your Information
We use your data to:
✔ Process and fulfill your orders
✔ Provide customer support and respond to inquiries
✔ Improve our website, products, and services
✔ Send order confirmations, shipping updates, and promotional offers (if subscribed)
✔ Prevent fraud and enhance security
3. Sharing Your Information
We do not sell your personal data. We may share information with:
Service Providers: Payment processors (e.g., PayPal, Stripe), shipping carriers (e.g., USPS), and IT support.
Legal Compliance: If required by law (e.g., tax authorities, court orders).
4. Cookies & Tracking Technologies
We use cookies to:
Remember your preferences (e.g., language, cart items)
Analyze website traffic (Google Analytics)
Deliver targeted ads (opt-out via browser settings)
5. Data Security
We implement industry-standard measures (SSL encryption, secure payment gateways) to protect your data. However, no online method is 100% secure—please use strong passwords and monitor account activity.
6. Your Rights
Depending on your location, you may:
Access, correct, or delete your personal data
Opt out of marketing emails (via unsubscribe link)
Disable cookies (adjust browser settings)
7. Policy Updates
We may update this policy periodically. Changes will be posted here with a revised "Last Updated" date.
8. Contact Us
For privacy-related questions, contact:
Email: dieying01@gmail.com