Shipping Policy
Quick Dispatch:
All orders are processed and shipped within 48 hours (excluding weekends & holidays).
Depending on delivery address, arrives in 3 - 7 business days (Monday – Friday, excluding weekends & all federal holidays) after order has processed.
Shipping Restrictions Notice
Delivery Area Limitations:
Due to carrier service restrictions, we're currently unable to ship to the following U.S. regions:
Alaska (AK)
Hawaii (HI)
Puerto Rico (PR)
Return Policy: Quality Assurance
Eligible Returns (7-Day Window):
We accept returns for:
Quality Issues (Unusable)
Damaged During Shipping (Visible package damage)
Return Requirements:
• Submit request within 7 calendar days of delivery
• Provide clear photos/video evidence of:
Product defect/damage
Original packaging & shipping label
• Include order number in all communications
Return Process:
Email [dieying01@gmail.com] with evidence
Our team will review within 48hrs (weekdays)
We will reply to you by email. If you meet the return requirements, we will inform you of the return address.
Full refund issued upon warehouse inspection
Refunds Processing time:
please allow 7-15 business days for refunds to be processed.